FAQ's
Safety FAQ's
Our technicians can assess the damage and recommend the best course of action. Generally, small chips, dings, and cracks can be repaired. However, larger cracks or damage in the driver's line of sight will likely require a replacement.
Your windshield is more than just a barrier against the elements. It:
- Provides a crucial backdrop for airbag deployment.
- Contributes significantly (up to 60%) to the structural integrity of the roof in a rollover accident.
Auto glass is specially designed for safety:
- Windshield: Made of laminated glass (two glass pieces with a vinyl layer in between) for strength and to shatter into blunt pieces upon impact.
- Side and rear windows: Typically, tempered glass, designed to shatter into small pieces for safety. In some newer vehicles, laminated glass might be used for side windows for better sound insulation and strength.
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Advanced safety systems like automatic emergency braking rely on a forward-facing camera mounted on the windshield. Recalibration ensures this camera is properly aligned after a replacement, so your safety features function correctly.
Benefits of Recalibration
Many modern vehicles have advanced safety features that rely on a windshield-mounted camera. Recalibration after a windshield replacement ensures these features continue to operate as intended, keeping you safe on the road. Xtreme's technicians are experts in both replacement and recalibration, often performing both in a single appointment for your convenience.
Recalibration can be done in-shop, via mobile service, or a combination of both. The type needed depends on your vehicle and the specific service:
- Static recalibration (in-shop): Performed in a controlled environment when necessary.
- Dynamic recalibration (mobile): Involves driving the vehicle at a set speed on specific roads.
Like the original calibration done at the factory, recalibration often requires a controlled environment to replicate those conditions. Our shop provides this environment for the most accurate results.
Insurance FAQ's
No! The law prohibits insurance companies from steering you towards a particular repair shop. You have the freedom to choose Xtreme Auto Glass for your auto glass needs.
An insurance deductible is the amount you, the policyholder, pay out-of-pocket before your insurance coverage kicks in. You might have separate deductibles for comprehensive and collision coverage. Generally, auto glass repairs fall under comprehensive coverage.
Knowing your deductible helps you decide when to file an insurance claim:
- If the repair cost is less than your deductible, you might be better off paying out of pocket.
- For example, if a new windshield costs $275 and your deductible is $100, you'd pay $100 and your insurance would cover the remaining $175. But, if your deductible is $500, you would be responsible for the entire cost.
Contact Xtreme Auto Glass first! Our experts will:
- Verify your insurance coverage
- File the claim
- Handle all the paperwork
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Most insurance companies cover windshield repairs entirely, with no deductible. It's always wise to confirm this with your insurance company beforehand. Our specialists can also help you determine your specific coverage.
If your policy includes comprehensive coverage, you'll only be responsible for your deductible for the repair or replacement.
Generally, no. However, refer to your policy for details.
In many cases, the answer is no. Again, consult your policy or contact your insurance provider for confirmation.
Recalibration is often included in your windshield replacement service, especially if you have comprehensive coverage. Xtreme Auto Glass works with most major insurance companies to make this process hassle-free.
Liability coverage only pays for damages to another person's vehicle. Auto glass repairs are not covered under liability insurance. Xtreme offers various payment options for these situations.
You can choose to pay for the service yourself. Xtreme accepts cash, checks, and major credit cards.
Typically, no. Auto glass repairs are not considered at-fault accidents, and most insurance companies won't raise your rates for such claims. In fact, some companies waive deductibles for windshield repairs. Our specialists can help you understand your specific coverage and submit the claim for you.
General InformationFAQ's
We can't guarantee a chip or crack won't grow during repair, but we can guarantee:
- A successful repair won't crack further and will pass state inspections.
- If the repair fails, we'll credit the cost towards a replacement or your insurance company (if applicable).
Windshield repairs aim to prevent further damage and restore structural integrity. A slight blemish or imperfection where the damage was is common. However, the repaired area should look noticeably better than before.
If a technician determines your windshield needs replacing, we'll:
- Update your service order.
- Check if we have the part in stock.
- Assist with rescheduling if needed.
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The cost depends on:
- Location and severity of the damage
- Local and state taxes
- Repair vs. replacement
Many insurance policies cover windshield repair or replacement entirely. Xtreme can handle the insurance claim process for you - just provide your policy information.
- Cost of glass and labor
- Local and state taxes (may be additional)
- Moldings or fees (may be additional - technician will confirm before starting work)
Xtreme does not charge a mobile service fee for your convenience.
Our website uses secure socket layer (SSL) technology to protect your information.
Xtreme will never sell your personal information. We use any information collected according to our privacy policy.
We will never disclose any personal information such as Phone numbers and SMS consent with any third parties for marketing purposes.
Working With You and Your Insurance
Did you know? In Florida (and most states), your comprehensive insurance likely covers windshield repair or replacement entirely, with no deductible!**
Here at Xtreme Auto Glass, we work directly with your insurance company to ensure a smooth and hassle-free experience.
We partner with many major insurance providers, including:
Don't see your insurance company listed? No problem! We can still work with you to get your claim processed efficiently.
Here's how we can help you with your insurance claim:
Our customer service representatives are experts at verifying coverage and deductibles.
We handle all the paperwork and communication with your insurance company.
We work to ensure your claim is processed quickly and efficiently.
Relax & let us handle your insurance claim for you!
Ready to schedule your service?
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Hours
Monday-Friday: 8am-5pm
Saturday: 8am-12pm
Sunday: Closed
Service Area
Manatee and Sarasota Counties, Florida